Last Updated: July 21, 2025
Welcome to www.lehanviljoen.com (“the Website”), operated by Lehan Viljoen, a freelance web designer and project manager offering professional services including web design, SEO, graphic design, branding design, consulting, UI/UX design, app development, and e-commerce solutions (“Services”). By engaging with the Website or Services, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms apply to all clients globally. Please read them carefully.
By accessing the Website or contracting Services, you (“the Client”) agree to these Terms. If you do not agree, you may not use the Website or Services. Lehan Viljoen reserves the right to update these Terms at any time, with changes effective upon posting to the Website.
Lehan Viljoen provides the following freelance services on a global scale:
Web design
Search Engine Optimization (SEO)
Graphic design
Branding design
Consulting
User Interface (UI) and User Experience (UX) design
App development (managed by Lehan Viljoen, executed by third-party service providers)
E-commerce solutions
All Services are subject to a project-specific quotation provided to the Client, outlining the scope, deliverables, and estimated timeline. For app development, Lehan Viljoen acts as the project manager, coordinating with third-party service providers to deliver the project.
Deposit: A non-refundable upfront deposit of 50% of the quoted project cost is required before work begins.
Final Payment: The remaining 50% balance must be paid in full prior to the final handover of the project deliverables.
Staging Environment: For web design and e-commerce projects, a live version of the website will be presented in a staging environment for Client review and approval before final payment is due.
Additional Costs: Any subscriptions, product keys, API keys, licenses, or other costs not explicitly included in the quotation are the Client’s responsibility and must be paid directly by the Client.
Payments must be made via the payment method specified in the quotation (e.g., bank transfer, PayPal, or other agreed methods).
Late payments may incur a 5% late fee per week, up to a maximum of 20% of the outstanding balance.
Staging Review: For web design and e-commerce projects, the Client will have the opportunity to review the project in a staging environment. Feedback must be provided within 7 business days unless otherwise agreed.
App Development Review: For app development projects, progress updates and deliverables will be provided by Lehan Viljoen as coordinated with third-party service providers. Feedback must be provided within 7 business days unless otherwise agreed.
Revisions: The quotation includes a specified number of revisions (typically up to two rounds). Additional revisions may incur extra charges at the standard hourly rate of R450/hour.
Approval: Final approval of the project (in the staging environment for web/e-commerce or final deliverables for other services) constitutes acceptance of the work. Once approved, final payment is due, and no further revisions will be made unless agreed upon at an additional cost.
The Client must provide all necessary materials (e.g., content, images, logos, or access to third-party accounts) in a timely manner as specified in the project agreement.
Delays in providing materials may result in project delays, for which Lehan Viljoen is not liable.
The Client is responsible for ensuring all provided materials do not infringe on third-party intellectual property rights.
For app development projects, Lehan Viljoen acts as the project manager, coordinating with third-party service providers to deliver the project. These providers are vetted for quality and reliability, but Lehan Viljoen is not liable for their performance or any issues arising from their work.
Any additional costs associated with third-party providers (e.g., licenses, subscriptions, or unforeseen fees) not included in the quotation are the Client’s responsibility.
Lehan Viljoen will facilitate communication and ensure project milestones are met but does not directly perform app development tasks.
Ownership: Upon full payment, the Client is granted ownership and full usage rights of the final deliverables, subject to any third-party licenses (e.g., fonts, stock images, or software).
Pre-existing Materials: Lehan Viljoen and any third-party service providers retain ownership of any pre-existing materials, tools, or code used in the project, granting the Client a non-exclusive license to use them as part of the deliverables.
Portfolio Rights: Lehan Viljoen reserves the right to showcase the project in their portfolio, including on the Website, social media, or other promotional materials, unless otherwise agreed in writing.
Any subscriptions, product keys, API keys, licenses, hosting fees, or other third-party costs not explicitly included in the quotation are the Client’s responsibility.
Lehan Viljoen may recommend third-party services (e.g., hosting providers, payment gateways, or app development platforms) but is not liable for their performance, availability, or associated costs.
Project timelines are estimates provided in the quotation and are subject to change based on the Client’s responsiveness, feedback, or third-party service provider performance.
Delays caused by the Client (e.g., late submission of materials or feedback) or third-party providers may extend the timeline, and Lehan Viljoen is not liable for such delays.
If a project is delayed by the Client for more than 30 days without communication, Lehan Viljoen reserves the right to consider the project abandoned, with the deposit non-refundable.
Client Cancellation: If the Client cancels the project after work has begun, the 50% deposit is non-refundable. Any additional work completed beyond the deposit will be invoiced based on the percentage of completion at the standard hourly rate of R450/hour.
Termination by Lehan Viljoen: Lehan Viljoen reserves the right to terminate the project if the Client breaches these Terms (e.g., non-payment or failure to provide required materials). In such cases, the deposit is non-refundable, and any completed work will be invoiced.
No refunds will be issued for completed work or after final project approval.
Lehan Viljoen is not liable for any indirect, incidental, or consequential damages arising from the use of the Website or Services, including but not limited to loss of profits, data, or business opportunities.
Services, including those provided by third-party service providers, are provided “as is,” and Lehan Viljoen does not guarantee that deliverables will be error-free or meet all Client expectations beyond the agreed scope.
The total liability of Lehan Viljoen shall not exceed the amount paid by the Client for the specific project.
Lehan Viljoen will treat all Client-provided information as confidential and will not disclose it to third parties without consent, except as required by law.
The Client agrees not to share any proprietary tools, processes, or materials provided by Lehan Viljoen or third-party service providers with third parties.
These Terms are governed by the laws of South Africa.
Any disputes arising from these Terms or the Services will be resolved through negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Pretoria, South Africa.
Lehan Viljoen is not liable for delays or failure to perform Services due to circumstances beyond reasonable control, including but not limited to natural disasters, internet outages, or third-party service provider failures.
For questions or concerns regarding these Terms or Services, please contact:
Email: info@lehanviljoen.com
Website: www.lehanviljoen.com
By engaging Lehan Viljoen’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
